UC Product Comparison

Kirch Technical Unified Communications Product Comparison

Please see the pricing page for product and service details

PACKAGESESSENTIALS ($18.99 per month)PRO ($26.99 per month)
ProfileCloud PBX phone system with team chat, presence, and core video conferencing capabilitiesA full communication and collaboration suite with extensive video meeting capabilities and sophisticated cloud storage
Pricing modelPer userPer user
FEATURES AND FUNCTIONALITY
Devices (number of concurrent endpoints)1 desk phone + 1 mobile app + 1 desktop app5 desk phones + mobile and desktop apps
Local and long distance calling to landline and mobile (Outbound Bucket 6,000 mins/month per user)
Free outbound calling to Canada both landline and mobile
International DialingAdd-On (+$)Add-On (+$)
1 Local Phone Number *
Extension number
Programmable line keys
Change phone idle screen display
Call pickup
Caller ID
Call waiting (Cordless phone)
Call transfer
Call hold
3-way calling
Paging
Extension to extension calling
Call park
Call park pickup
Intercom
Music on hold
Do Not Disturb
Busy Lamp Field
Basic User Reports
Mobile App
Desktop App
Voicemail box
Voicemail storage50 MB/10 Hrs50 MB/10 Hrs
Voicemail transcription
Call Recording (Automatic/On-Demand)24 Hrs/user24 Hrs/user
Expansion module
1 Web Fax (Outbound Bucket 1,000 mins/month)Add-On (+$)
Elevate ANALYTICS
QoS Dashboard
Call History
Elevate UNIFIED COMMUNICATIONS
Presence detection
1 on 1 instant messaging with unlimited files support
Channel (group) messaging with unlimited files support
SMS messages
Online Meeting VIDEO CONFERENCING
Audio Only Phone participants200200
Online Web participants4100
HD video (720p) panel participants430
Unlimited/Recurring meetings
Host security settings
Meeting lock
Meeting passwords
Remove participant
Mute all or specific participants
Shared presence across meetings, phone, and team messaging
In meeting chat
Screen annotation
Support for screen sharing across multiple windows and monitors
Join from mobile devices
Join from Chrome
Custom Meeting URL
Dial-in number options for local or toll-free numbers
Integrated scheduling with MS Office 365/Outlook/Teams /G-Suite /Slack
International dial-in numbers
AI-driven meeting transcripts and insights
Synced in meeting notes editable by all participants
Remote control
Custom branding
Record meetingsUnlimited
Download meeting recordings
Attendance reports
Chat reports
INTEGRATIONS
Chrome Click to Call
Microsoft Active Directory
Microsoft Outlook® Integration (Win / Mac)
Microsoft Teams® (Admin/End-User)
Microsoft Teams® CallingAdd-On (+$)Add-On (+$)
G-Suite® Integration
Generic CRM Screen Pop
Oracle NetSuite® (Admin / End-User)
Sugar CRM® (Admin/End-User)
Zoho CRM® (Admin/End-User)
ZendeskTM (Admin/End-User)
Salesforce® Classic + Lightning (Admin/Classic End-User,Lightning End-User)
ServiceNow (Admin/End-User)
Microsoft Dynamics 365 (Admin/End-User)
ShareSync SHARED CLOUD STORAGE
File backup, sync, and shareAdd-On (+$)10 GB/user
Antivirus and Malware protectionAdd-On (+$)
Unlimited file versioningAdd-On (+$)
Secure external sharing (Admin/End-User)Add-On (+$)
Microsoft Outlook® integrationAdd-On (+$)
HOSTED EXCHANGE
1  Exchange mailbox  (unlimited size)
PER ACCOUNT
1 Auto Attendant (Outbound Bucket 1000 mins/mo) *
Additional Auto Attendant (Outbound Bucket 1000 mins/mo) *Add-On (+$)Add-On (+$)
10 Basic Hunt Groups *
Additional Basic Hunt Groups *Add-On (+$)Add-On (+$)
Advanced Hunt Groups **Add-On (+$)
Hunt Group Call Recording100 Hrs
Advanced Hunt Group Call Recording200 Hrs
Paging Groups
Call Pickup Groups
Call Park Groups
Additional Web Fax (Outbound Bucket 1000 mins/mo)Add-On (+$)Add-On (+$)
Fax Line (# of free minutes depends on plan) *Add-On (+$)Add-On (+$)
Resource Line (# of free minutes depends on plan) *Add-On (+$)Add-On (+$)
Company Voicemail box (50 MB/10 Hrs)
Additional Voicemail box (50 MB/10 Hrs)Add-On (+$)Add-On (+$)
Virtual Extension (# of free minutes depends on routing) ***Add-On (+$)Add-On (+$)
Toll-Free Number (# of free minutes depends on plan)Add-On (+$)Add-On (+$)
Additional Local Number (Outbound Bucket 1000 mins/mo) *Add-On (+$)Add-On (+$)