Communications
Wherever,
Whenever
Communication
Video | Phone | Chat | Files
Desk Phone
Pre-configured phones connect to the feature-rich Unite service wherever they’re plugged in.
Laptop
The Unite Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their Mac or PC.
Mobile Device
Seamlessly switch your workspace to any Apple or Android smart device with the Unite Mobile App.
Communicate how you want, wherever you are
Work securely, productively, and efficiently from anywhere while building stronger customer relationships.
Business Phone
Stay connected no matter where your office is. 90+ features, including HD voice & unlimited domestic calling (Canada, US, and Puerto Rico).
Team Chat
Break away from your inbox. Communicate with coworkers in real-time with individual and team chat.
Video Conferencing
Securely engage with your customers from wherever with 720p HD audio/ video, screen sharing, and interactive presentation tools.
File Management
Share and collaborate on files securely from any location. Full file management including real-time backup and restore.
Features that maximize efficiency and control
Auto Attendant
Connect customers to the right person right away. Automatic greetings along with fast and efficient call routing based on your business hours.
Presence
Know the real-time working status of your teammates. Real-time notifications such as Available, Unavailable, Busy, and more.
Hunt Groups
Ensure customers reach your people quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.
Integrations
Build greater efficiency into customer interactions. Integrate voice, video, messaging and contact center functionalities.
The following is a comparison of our Unified Communications services vs Cox Communications Phone / VOIP services in the Las Vegas area. Unified Communications is defined as a system that brings together a range of enterprise communication tools such as Telephone, instant messaging, video conferencing, and more into one cohesive application.
| Product | Elevate Pro ($26.99) | Elevate Essentials ($20.99) | Cox IP Centrex Pro ($45) | Cox VoiceManager ($35.99) |
| Features and Functionality | ||||
| Standard phone features (Caller ID, Call Waiting, 3-way calling, Voicemail, etc) | ✔ | ✔ | ✔ | ✔ |
| Desktop App, Smart phone app, Auto Attendant, Hold music, Call park, Call pickup | ✔ | ✔ | ✔ | ❌ |
| Video Conferencing, Call Recording, Outlook Integration | ✔ | ✔ | ❌ | ❌ |
| Shared Cloud Storage, Web Fax, Microsoft Teams Calling | ✔ | Addition fee | ❌ | ❌ |
| SMS, Voicemail transcription | ✔ | ❌ | ❌ | ❌ |
| Hunt Groups | 10 (Including Advanced) | 10 (Addition fee for Advanced) | 1 (Additional Fee for more) | ❌ |
For a full list of our 90+ features, including HD voice & unlimited domestic calling (Canada, US, and PR), please see our UC Product Comparison.